Meet the Clinic 805 staff
Take this opportunity to meet our wonderful staff members who make it all work at clinic805.
Medical Office Assistant/Receptionist
Most likely, Danielle will be one of the first faces you see when arriving at the clinic. Providing reception to patients, she is also responsible for booking appointments, fielding website inquiries for Dr. Jennifer Robinson, invoicing and general patient administrative support.
Danielle’s gentle, friendly personality has been a valued addition to the clinic team.
Medical Office Assistant
Sherylea is often the first point of contact at the clinic, answering phone calls and fielding the email information requests off our website. Her pleasant demeanor will welcome you to the clinic, whether on the phone or in person.
Sherylea has a keen knowledge of cosmetic procedures, skincare products and treatments, having worked in the field of medical esthetics for the past eight years. She is responsible for organizing appointments and assisting patients in office.
Medical Office Assistant
Alicia’s friendly smile will welcome you to clinic 805. She brings a strong skill set to the clinic, with several years of customer service experience and training in office administration. Alicia is responsible for patient communications, scheduling, and OR booking. With her caring nature, she will assist in making your experience as seamless and as comfortable as possible.
Office Administrative Co-ordinator/Accounts Manager
She is the office administrative co-ordinator, responsible for the human resources and office administrative concerns of Dr. Smith’s practice. Lisa is responsible for patient account management, and often acts as a liaison for patients seeking financing for their procedure.
L.P.N., Post-Operative Care/Surgical Booking
Kate is a Licensed Practical Nurse. She has worked in the healthcare field since graduating from nursing college in 2009. She is licensed with BCCNP and has previously been registered with the College of Nurses of Ontario.
For the past ten years, Kate has worked as a Practical Nurse. She has experience with long-term care, acute care, home care and cosmetic medicine. Her passion for caring for others is what attracted her to the profession of nursing, and it’s why she continues to work in the field to this day. Kate is responsible for surgical bookings and providing compassionate post-operative care.
R.N., CANS, Clinical Nurse Specialist
Shelley is a registered nurse, licensed under the BCCNP and certified by the Plastic Surgical Nursing Certification Board as a Certified Aesthetic Nurse Specialist (CANS).
Her background includes acute care, community health, dermatology, and plastic surgery settings. Since 2000, she has focused her career as an aesthetic nurse. In 2007, she was certified by Cutera Inc. as a Clinical Applications Trainer for Western Canada. She instructs physicians and nurses on the latest laser safety and Cutera laser treatment protocols.
Shelley believes in customizing individualized injectable, laser skin rejuvenation and skin care programs concentrating on the specific goals of each of her patients. She is a member of the Canadian Society of Aesthetic Specialty Nurses, the American Society of Plastic Surgical Nurses, the Dermatology Nurses Association and the American Society for Laser Medicine & Surgery.
R.N., Nurse Injector
Kathryn has more than 30 yrs of health care experience. For the past 15 yrs, Aesthetic medicine has been her passion. Kathryn integrates clinical expertise and artistic ability to enhance and restore the natural beauty of her clients. She likes to work collaboratively with her clients to meet their rejuvenation goals.
Kathryn obtained her certificate in the Cosmetic Use of Botulinum A Exotoxin from UBC Dermatology in 2001. Since then, she has had extensive experience and training in providing both cosmetic and therapeutic neuromodulator treatments to her clients. She has been injecting dermal fillers since 2003 and has preceptored with many of the top Dermatologists, Plastic Surgeons and GP’s across Canada. In addition, she has attended numerous advanced injection technique courses in London, Paris, Monaco, US, and Canada and has worked as a national trainer, teaching Physicians and nurses basic and advanced injection techniques.
Working as a clinical trainer and educator for a leading medical technology distributor for 5 years has provided her with extensive knowledge of many cosmetic lasers, light-based and radiofrequency devices, dermal fillers, and cosmeceuticals.
Kathryn is dedicated to education and has pursued additional degrees and certificates in Business Management, Health Care Administration, Leadership, Cosmetic Chemistry and Fine Art (sculpture and pottery). She is also on the Board of Directors for the Canadian Society of Aesthetic Specialty Nurses, who developed national standards of practice for Nurse Injectors in Canada.
R.N., Surgical Assist/Patient Consultant
Cindy is a registered nurse, licensed under the BCCNP. She has been involved in acute surgical nursing since 1991, specializing in plastic surgery. She has been working alongside Dr. Smith since 1993. She provides surgical assistance in the operating room and post-operative care to patients as needed. As well, Cindy functions in the role of nurse consultant, helping patients learn more about the potential surgical outcomes.
R.N., OR Coordinator/Nurse Manager
Carol is a registered nurse, licensed under BCCNP. and has been involved in perioperative and post-anesthetic nursing in acute care settings for over 30 years. She also brings management experience and expanded understanding and expertise in sterile processing of supplies and instruments.
R.N., BScN, Recovery/Pre-Admissions Nurse
Pamela is a registered nurse, licensed under the BCCNP and has been practicing in cosmetic surgery for over a decade. She is our pre-admissions nurse, making sure patients are prepared for surgery. As well, Pamela thoroughly enjoys working in the recovery room, providing friendly, informative care, supporting the patient and their family during the recovery phase.
Her nursing travels in the past, to underdeveloped regions, have provided her with rich experiences which are evidenced in her compassionate ways.
On the non-surgical side, Pamela is actively involved in our skincare laser and scar management program, providing consultation and treatment to patients.
Sterilizing TechnicianPat has many years of experience in both the private and public sector (Island Health) as a surgical sterilization technician. She performs a variety of duties including sterilization of surgical instruments and supplies, documentation and quality control follow-up.