Meet the Clinic 805 staff
Take this opportunity to meet our wonderful staff members who make it all work at Clinic 805.
Receptionist / Patient Concierge
Mckenna’s friendly demeanour and compassionate personality welcomes patients to Clinic 805. She brings a strong skill set to the clinic, with several years of customer service experience and training in office administration. Mckenna is responsible for reception, patient communications, appointment booking and numerous other office duties.
She has a deep love for animals, enjoys drawing and exploring Vancouver Island, and is an avid reader and a real foodie.
Medical Aesthetic Patient Care Co-Coordinator
Dianne joined our team in October 2020, moving to beautiful Victoria from Florida. She brought with her an extensive knowledge of skincare, laser and injectable treatments, having worked in a busy Dermatology practice there. From the very start, Dianne has shown such passion for helping our non-surgical patients have the most rewarding experience at Clinic 805. We are so glad to have her.
When not working, Dianne enjoys exploring Victoria and surrounding areas, new hiking trails (especially if they have waterfalls) and walks with her greyhound Stella.
Surgical Patient Co-ordinator / OR Booking
Alicia is responsible for overseeing OR booking, helping to direct and inform patients who are ready to proceed with surgery. With her caring and patient nature, she will assist in making your experience as seamless and as comfortable as possible. In addition to OR booking, Alicia is provides training and support to other office staff and is our “go to” person for document management.
In her “free” time, Alicia enjoys being a mom to a busy toddler and his furry companion, Duke. She loves baking and crafting, and she likes to put these skills to use teaching her son and trying new recipes and ideas. Born and raised on this beautiful island, she also enjoys spending time outdoors, especially at the beach!
Medical Office Assistant / Patient Concierge
Lacey joined the Clinic 805 team in early 2020 and we are so glad she did. Patients and staff enjoy her playful and fun demeanor, well supported by her solid understanding of medical practice standards and procedures. Lacey books appointments, greets patients on arrival, fields phone call enquires and assists with OR booking as well.
Her hobbies and interests include hiking, rollerblading, skiing, and eating. When she’s not exploring Vancouver Island, she’s spending time at home with her baby tortoise Morty and cat Raphael.
Office Administrative Co-ordinator / Accounts Manager
Lisa is responsible for the human resources, accounts payable and receivables, and office administration at Clinic 805. She co-ordinates and monitors front office duties, staffing, and training, and is thrilled with the amazing team of professionals she gets to work with. Lisa also provides patient account management, assisting with financials as needed.
In her off-time she enjoys hiking, biking, and baking. She and her husband love to travel and hang out with their three amazing grandkids.
R.N., Medical Aesthetic Nurse
Shelley is a registered nurse, licensed under the BCCNP.
Her background includes acute care, community health, dermatology, and plastic surgery settings. Since 2000, she has focused her career as an aesthetic nurse. In 2007, she was certified by Cutera Inc. as a Clinical Applications Trainer for Western Canada. She instructs physicians and nurses on the latest laser safety and Cutera laser treatment protocols.
Shelley believes in customizing individualized injectable, laser skin rejuvenation and skin care programs concentrating on the specific goals of each of her patients. She is a member of the Canadian Society of Aesthetic Specialty Nurses, the American Society of Plastic Surgical Nurses, and the Dermatology Nurses Association.
R.N., Medical Aesthetic Nurse
Kathryn has more than 30 yrs of health care experience. For the past 15 yrs, Aesthetic medicine has been her passion. Kathryn integrates clinical expertise and artistic ability to enhance and restore the natural beauty of her clients. She likes to work collaboratively with her clients to meet their rejuvenation goals.
Kathryn obtained her certificate in the Cosmetic Use of Botulinum A Exotoxin from UBC Dermatology in 2001. Since then, she has had extensive experience and training in providing both cosmetic and therapeutic neuromodulator treatments to her clients. She has been injecting dermal fillers since 2003 and has preceptored with many of the top Dermatologists, Plastic Surgeons and GP’s across Canada. In addition, she has attended numerous advanced injection technique courses in London, Paris, Monaco, US, and Canada and has worked as a national trainer, teaching Physicians and nurses basic and advanced injection techniques.
Working as a clinical trainer and educator for a leading medical technology distributor for 5 years has provided her with extensive knowledge of many cosmetic lasers, light-based and radiofrequency devices, dermal fillers, and cosmeceuticals.
Kathryn is dedicated to education and has pursued additional degrees and certificates in Business Management, Health Care Administration, Leadership, Cosmetic Chemistry and Fine Art (sculpture and pottery). She is also on the Board of Directors for the Canadian Society of Aesthetic Specialty Nurses, who developed national standards of practice for Nurse Injectors in Canada.
R.N., Medical Aesthetic Nurse & Recovery Room Nurse
Courtney is a Registered Nurse originally from Nova Scotia, Canada. Courtney has been working as a Registered Nurse in Emergency Rooms, and Intensive Care Units throughout Canada since 2013. She is licensed through BCCNP with a certificate from the Emergency Nursing Program. In March 2019, she moved to Victoria to pursue her passion in the medical aesthetic industry and is thrilled to be a part of the Clinic 805 team. Courtney can be found in the non-surgical department as a nurse injector, laser technician and skincare specialist as well as in the recovery room, caring for patients post operatively. Courtney has had the opportunity to undergo training with some of the best nurse injectors in Canada, and has successfully completed an intensive mentorship at the Clinic 805. Courtney is also a member of the Canadian Society of Aesthetic Specialty Nurses.
Courtney believes in collaborating with her clients to address, enhance and restore their own natural beauty. She is committed to developing customized treatment plans for injectables, laser therapies and skincare that help her clients look and feel their best.
R.N., Surgical Assist/Patient Consultant
Cindy is a registered nurse, licensed under the BCCNP. She has been involved in acute surgical nursing since 1991, specializing in plastic surgery. She has been working alongside Dr. Smith since 1993. She provides surgical assistance in the operating room and post-operative care to patients as needed. As well, Cindy functions in the role of nurse consultant, helping patients learn more about the potential surgical outcomes.
R.N., OR Coordinator/Nurse Manager
Liz is a Registered Nurse, licensed under the BCCNP and has specialized in peri-operative nursing for over 16 years. With acute-care experience from major hospitals in both Toronto and Vancouver, she has acquired a wealth of knowledge and leadership experience throughout that time. Liz brings an energetic and positive approach to the operating room.
R.N., Recovery/Pre-Admissions Nurse
Pamela is a registered nurse, licensed under the BCCNP and has been practicing in cosmetic surgery for over a decade. She is our pre-admissions nurse, making sure patients are prepared for surgery. As well, Pamela thoroughly enjoys working in the recovery room, providing friendly, informative care, supporting the patient and their family during the recovery phase.
Her nursing travels in the past, to underdeveloped regions, have provided her with rich experiences which are evidenced in her compassionate ways.
On the non-surgical side, Pamela is actively involved in our skincare laser and scar management program, providing consultation and treatment to patients.
R.N., Recovery Nurse
Nancy has been a Registered Nurse since the early 90’s and brings a wealth of knowledge and patient expertise to Clinic 805. Over the last 15 years she has exclusively nursed in Plastic Surgery, developing her Recovery Room and OR Nursing skills. Nancy enjoys providing patients with all the care and teaching they require for a great surgical experience. She leads a balanced life, spending time with her family and friends and her Shepherd mix dog.
Pat has many years of experience in both the private and public sector (Island Health) as a surgical sterilization technician. She performs a variety of duties including sterilization of surgical instruments and supplies, documentation and quality control follow-up.