Clinic Directory
Have a question or concern? Not sure who you should contact? Look no further…
All of the contacts below can be reached by calling the clinic’s mainline at: 250-595-3888
Please note: Our phone lines are answered, Monday – Friday, 8:30am – 4:00pm. If you are calling after hours, or on the weekend – please leave a voicemail and we will return your call during regular business hours.
Non-surgical appointments
Including: skincare consultations, injectable treatments (dermal filler, Botox), laser treatments and general non-surgical inquiries
Contact: [email protected]
surgical office appointments
Including: consultations, post-operative appointments, long term follow up and general surgical inquiries
Contact: [email protected]
Surgical Bookings
To discuss surgical dates and book your surgery (only if you have already had a surgical consultation and have been provided a quote)
Contact: [email protected]
Finances & payments
Payments towards already scheduled surgeries & general financing questions
Contact: [email protected]
Pre-op Questions
If you have already been scheduled for surgery, received your booking package and have questions regarding your pre-op, lab results, medications or time of arrival
Contact: [email protected]
Post-op Questions
If you have recently had surgery, and have yet to see your surgeon for your long term follow up
Contact: [email protected]
If you have had surgery within the past year or greater, and have already met with your surgeon for a long term follow up, but still have concerns – you will need to schedule an appointment to meet with your surgeon
Contact: [email protected]
Dermal filler Injection emergencies
If you have recently had a dermal filler injection and feel as though you are experiencing a complication, please contact in the event of an emergency only, including after clinic hours.
Contact: [email protected]
Feedback & suggestions
Patient satisfaction is our top priority. Did you have a great experience with us? Is there something we could improve on?
Contact: [email protected]
Marketing & Advertising
If you are an outside company looking to reach out with advertising and marketing opportunities
Contact: [email protected]